This policy covers this website and support enquiries. For a game’s data practices, use the privacy notice linked to that specific game.本政策适用于本网站及支持咨询。游戏的数据处理情况，请查阅该游戏对应的隐私说明。
1. Scope1. 适用范围
This policy describes how Eleven Joy Studio handles information through this studio website and its support email. It does not describe the data practices of every future game. Each released game will have its own applicable privacy notice, linked from its store listing or the game.本政策说明 Eleven Joy Studio 工作室网站及支持邮箱如何处理信息，不代表未来所有游戏的数据处理情况。每款正式发布的游戏将提供适用的隐私说明，并通过商店页面或游戏内入口链接。
2. Information used to deliver this website2. 网站访问相关信息
This is a static information website. We do not include advertising SDKs, behavioural analytics, account registration, contact forms or embedded social media on these pages. The website code does not set cookies or use local storage. Your language choice is recorded only in the page URL.这是一个静态信息网站。页面不接入广告 SDK、行为分析、账号注册、联系表单或嵌入式社交媒体。网站代码不设置 Cookie，不使用本地存储；语言选择仅体现在页面网址中。
3. Hosting and technical requests3. 托管与技术请求
When hosted on Cloudflare, network requests are processed by Cloudflare to deliver and protect the website. Technical data can include IP address, requested URL, browser and device information, request time and security-related information. Cloudflare may process this data under its own policies and our hosting arrangement. We do not use it to build advertising profiles. Read Cloudflare’s privacy policy ↗.网站使用 Cloudflare 托管时，Cloudflare 会为交付网站和保障安全而处理网络请求。技术信息可能包括 IP 地址、请求网址、浏览器和设备信息、请求时间及安全相关信息。Cloudflare 根据其政策及托管安排处理这些信息。我们不将其用于建立广告画像。查看 Cloudflare 隐私政策 ↗。
4. If you email us4. 你主动来信时
If you contact xiaokklong@gmail.com, we receive your email address, message and any attachments you choose to send. We use these to respond, investigate issues and manage related follow-up. Email is handled through Google’s email service. Please do not send passwords, verification codes, identity documents or payment card details.向 xiaokklong@gmail.com 发信时，我们会收到你的邮箱地址、邮件内容及主动提供的附件。这些信息用于回复、排查问题及相关跟进，邮件通过 Google 邮件服务处理。请不要发送密码、验证码、身份证件或银行卡信息。
5. Sharing, retention and security5. 信息共享、保存与安全
We do not sell support correspondence or use it for targeted advertising. Information may be processed by the hosting and email providers needed to run these services, or disclosed where required by law. We keep support correspondence only as long as needed for the enquiry, related follow-up or applicable obligations, then delete it when no longer needed. Provider-managed logs and backups follow the provider’s retention arrangements. Reasonable safeguards are used, but no internet transmission or storage is completely secure.我们不出售支持邮件，也不将其用于定向广告。托管及邮件服务商会按提供服务的需要处理信息；依法需要时也可能披露。支持邮件仅在处理咨询、后续跟进或履行适用义务所需期间保存，不再需要时删除。服务商管理的日志和备份遵循其保存安排。我们采取合理保护措施，但互联网传输和存储无法保证绝对安全。
6. Your requests6. 你的请求
You can contact us to request access to, correction of or deletion of information you provided, or raise a concern about its use. Rights and exceptions depend on applicable law. We may need limited information to verify that a request relates to you. We do not require identity documents as a routine part of a website support request.你可以联系我们，请求查阅、更正或删除主动提供的信息，也可以就信息使用提出疑问。具体权利和例外取决于适用法律。我们可能需要有限的信息确认请求与你有关，普通网站支持请求不会常规要求身份证件。
7. Children and external links7. 未成年人及外部链接
This website provides studio information and does not ask children to register or submit personal information. If you believe a child has sent us personal information, contact us so we can review and address it. External services and app stores have their own privacy practices. A mail link opens your chosen email application.本网站提供工作室信息，不要求儿童注册或提交个人信息。如果你认为儿童向我们发送了个人信息，请联系以便核实和处理。外部服务及应用商店有各自的隐私规则；邮件链接会打开你选择的邮件应用。
8. Updates and contact8. 政策更新与联系
We will update this page if the website’s data practices change, and revise the date above. For privacy questions, contact Eleven Joy Studio at xiaokklong@gmail.com.网站的信息处理方式发生变化时，我们会更新本页面及上方日期。隐私相关问题，请通过 xiaokklong@gmail.com 联系 Eleven Joy Studio。